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Terms & Conditions

GENERAL TERMS AND CONDITIONS

These terms and conditions ("Terms and Conditions") accompany AeroX, LLC ("AEROX") Purchase Order and Work Order, if accepted as is along with the Purchase Order/Work Order, form the complete agreement between AEROX and Customer ("Agreement"). Customer is deemed to accept these Terms and Conditions by a written or electronic acknowledgment of accompanying Purchase Order/Work Order or by commencement of work as contemplated by this Agreement. Acceptance hereof by Buyer supersedes, nullifies and voids any other terms, conditions, representations, understandings, in oral or written form with respect to the Purchase Order(s)/Work Orders referencing this Agreement.

  1. Authority to Execute: The person signing this agreement (“customer”) has actual authority, as owner of the aircraft or authorized agent for the owner of the aircraft, to authorize AEROX to undertake and perform all repair services requested, contemplated, or deemed necessary for the aircraft, as determined by the work proposal attached hereto. When applicable, all references to customer noted in this contract include the owner of the aircraft.

  2. Scope of Repairs: Repair services include, but are not limited to, the furnishing of labor, parts, materials, components, appliances, and supplies for the purpose of repairing, restoring, replacing or upgrading the component or aircraft and any items located thereon or attached thereto. Repair services do not include freight charges, fuel or flight costs, and any applicable government taxes or fees, which may also become due and payable.

  3. The customer will be required to provide AEROX such information as date of installation, hours in service as reflected in aircraft logbook, nature of defect and any other information to allow AEROX the opportunity to meet vendor’s warranty requirements.

  4. Right of Possession: AEROX is entitled to payment for all repair services performed on the component or the aircraft. Until such time as the total amounts owed have been paid, AEROX has a right to maintain possession of the component and aircraft and all original logbooks associated therewith. Upon full payment for all repair services performed on the component or aircraft, AEROX shall release the aircraft and its accompanying original logbooks to the customer or any other person so designated, in writing, by the owner of the aircraft. For purposes of this section, the owner of the aircraft is to be determined by reference to the most recently recorded Bill of Sale on file with the Federal Aviation Administration (FAA) registry whether it be an individual or entity.

  5. Unless otherwise agreed upon in writing, payment for repair services are due and payable upon demand. If payment in good funds is not tendered to AEROX within ninety (90) days from the time that fees for repair services become due and payable, AEROX is entitled to file and record a mechanic’s lien for payments due, which may be enforced in accordance with applicable Washington Statutes. This contract is in no way intended to waive the application of Washington’s lien statutes. AEROX is not liable for any damages caused by delay in returning the aircraft to service when the delay is due to failure to make full payment when due.

  6. Lien Enforcement: If, prior to the time that full payment for repair services has been made, AEROX elects, in its sole and exclusive discretion, to release possession of the aircraft or component, the parties mutually agree that this release of possession constitutes a good and valuable benefit in favor of the customer. For consideration of this benefit, the parties mutually agree that the customer knowingly and intentionally waives any right to contest the validity of any mechanic’s lien recorded pursuant to Washington law due to AEROX’s failure to have actual possession of the aircraft at that time. Regardless of whether AEROX relinquishes possession of the aircraft prior to receipt of full payment for repair services, AEROX is entitled to maintain possession of the original aircraft or component logbooks until such time as full payment is received.

  7. Fees for Storage: In the event that AEROX is required to maintain possession of the aircraft due to nonpayment of repair services, AEROX is entitled to collect a fee for hangar storage or storage equal to that amount AEROX customarily charges for storage of an aircraft or component of like type, commencing upon default of the demand for amounts due and owing. AEROX shall thereafter be entitled to maintain and enforce a lien for hangar rent or storage in accordance with applicable Washington Statutes.

  8. No Bailment: No bailment is created by AEROX’s possession of the aircraft. The customer bears the risk of loss of the aircraft or component due to unforeseen hazards or events. AEROX shall not be liable for any failure to perform repair services due to causes beyond its control, including but not limited to strikes, lockouts or other labor difficulties, machinery breakdowns, inability to obtain transportation, delays of carriers or suppliers, fires, floods, acts of God, acts of terrorism, war or other outbreaks of hostilities, and any foreign or domestic embargoes. Under no circumstances shall either party be liable to the other party for indirect, consequential, special, or exemplary damages, whether in contract or tort (including strict liability and negligence) such as, but not limited to, loss of use or diminution in value.

  9. No Waiver: The failure of AEROX to immediately enforce any provision, right, or remedy of this contract does not waive the right of AEROX to enforce the provision, right, or remedy at some later time, nor does it preclude the right of AEROX to enforce any other provision, right, or remedy of this contract. The failure of AEROX to immediately collect payments when due is not a waiver of any amounts due and owing, and the acceptance of partial payments does not mean that AEROX has waived the right to collect the full amounts due and owing.

  10. Contract Construction: In interpreting this contract, the parties agree that it should be interpreted as if neither party had drafted it for its own benefit, such that there is no presumed bias in favor of, or against, either party.

  11. Severability: If a court of competent jurisdiction determines that any section of this agreement is not enforceable, or otherwise void or illegal, the remainder of the agreement shall remain in full force and effect, and the parties remain bound by its provisions.

  12. Applicable Law: This agreement is to be construed in accordance with the laws of the State of Washington, United States.

  13. Dispute Resolution: Any disputes arising under this agreement, including claims regarding actions leading to the execution of this contract, or for any repair services performed hereunder, shall be resolved by adjudication in the civil courts of Broward County, Washington, United States. The parties agree to waive a jury trial in any such litigation.

  14. Attorney’s Fees: If AEROX is required to take any action to enforce the provisions of this agreement, Customer agrees to compensate AEROX for the incursion of any court costs and attorney’s fees. Attorney’s fees include appellate fees.

AEROX PARTS EXTENDED LIMITED WARRANTY

  1. REPAIR/OVERHAULED EQUIPMENT

    1. AeroX, LLC (AEROX.) warrants all equipment and spare parts to be free of defects in workmanship and material for a period specified. Repaired units for 30 days and overhauled units for 90 days from date of invoice. The material found defective must be returned within the warranty period.​

    2. This warranty is limited to repair, replacement or refund of purchase price at AEROX’s discretion.

    3. All freight, labor, resulting damage or related costs caused by the defective part will not be covered unless specifically agreed to in writing by an authorized AEROX Representative.

    4. The cost of removal and installations must be paid by the customer.

    5. Purchaser is required to provide AEROX such information as the date of installation, hours in service as reflected in aircraft logbook, nature of defect and any other information to allow AEROX. the opportunity to meet vendor’s warranty requirements.

    6. The warranty is void if the unit shows signs abuse, alteration(s), broken seal(s), improper installation(s) or packaging inadequate for the protection of the item returned by shipment.

    7. The warranties set forth herein are expressly in lieu of any and all other warranties and obligations either expressed or implied, including warranty of merchantability, fitness or suitability for any purpose.

    8. If a component is returned for warranty and it is determined that the warranty is denied, customer will be billed for all incurred costs.

  2. EXCHANGE POLICY

    1. All exchange core units must be same identical part number and modification status unless otherwise agreed upon by AEROX.

    2. If exchange core units are not same identical part number and modification status, customer will be billed in addition for or forfeit the core deposit for all upgrade and/or replacement costs.

    3. Exchange prices are based on the return of identical item with routine overhaul or repair costs. Cost of repair or overhaul above routine charges will be billed in addition to the exchange charges.

    4. The exchange price will not be applicable in the case of abnormal or excessive damage due to fire, use, accident, abnormal wear or unauthorized repair.

    5. All cores must be returned within ten (10) days from the date of removal or the cost of the core plus non-cash fees will be billed in addition as appropriate by AEROX.

  3. CORE RETURN CERTIFICATION REQUIREMENTS

    1. Due to the requirement of traceability of parts, AEROX will provide a Repairable Core Return tag. This provided tag serves as a component history record for all exchange units.

    2. AEROX will not accept a core unit without its provided tag completed. The customer will forfeit the core deposit if any, if the core return tag is not attached to returned core part.

    3. Units found to be uneconomical to repair will be returned to the customer and the core deposit will be forfeited to AEROX or a core deposit will be billed for replacement cost of the component or part.

  4. MATERIAL RETURN POLICY

    1. All returns for credit or refund must be accompanied by a return authorization number provided by AEROX. Items returned for credit or refund will be billed a restocking fee. This fee will be determined by component due to re-certification fees. Due to FAA requirements, all components returned will have to be re-certified to be placed back into stock.​

  5. GENERAL CONDITIONS AS TO COMPONENTS AND PARTS

    1. All units are to be shipped prepaid to AEROX in an appropriate shipping container to avoid damage during transit.

    2. Shipments requiring counter to counter service will be billed all shipping cost in addition to a special handling charge of Seventy-Five United States Dollars (US$75.00).

    3. Any assessed HAZMAT fees will be added to and included in the final invoice.

    4. AEROX reserves the right to make changes in or additions to in its policies without prior notice to its customers.

    5. All first orders will be billed C.O.D. unless credit terms are pre-arranged.

    6. After thirty (30) days, all unpaid balances are subject to one and a half percent (1.5%) per month / eighteen percent (18%) annual percentage rate and the account will be placed on a C.O.D. basis.

  6. CUSTOMER SUPPLIED PARTS

    1. Parts supplied by customers will be subject to a handling fee of 15% (Fifteen) of Original Equipment Manufacturer (OEM) pricing, not to exceed $5000.00 (Five thousand).

    2. AEROX will not be liable for any labor or part warranty on customer supplied parts if the part(s) fails to operate correctly.

    3. Customer supplied parts must be accompanied with all approved documentation prior to installation.

    4. Cores for customer supplied parts are the sole responsibility of the customer once returned to the customer. AEROX is not liable for any charges assessed for customer supplied parts.

  1. LABOR FOR PARTS INSTALLED

    1. AeroX, LLC (AEROX) warrants all equipment, parts and labor to be free of defects in workmanship and material for thirty (30) days for overhauled units and ninety (90) days for overhauled units from the date the aircraft was approved for return to service for the work performed. . All labor on any part purchased through a AEROX approved vendor and installed by AEROX will be covered as detailed in limited extended warranty.

    2. Parts purchased by AEROX are subject to AEROX’s Extended Limited Warranty.

    3. All labor rework will be completed at the AEROX facility located at the Kissimmee Gateway airport will be covered in full by AEROX; all expenses incurred for rework completed at a different facility will be covered by the customer.

    4. Purchaser will be required to provide AEROX such information as date of installation, hours in service as reflected in aircraft logbook, nature of defect and any other information to allow AEROX the opportunity to meet vendor’s warranty requirements.

    5. The warranty is void if the unit shows signs of abuse, alterations, broken seals, improper installations or improper packaging for shipment.

    6. The warranties set forth herein are expressly in lieu of any and all other warranties and obligations expressed or implied, including warranty of merchantability, fitness or suitability for any purpose. In no event shall AEROX be liable for resultant damage, consequential damages or loss of use of components or overall equipment.

    7. If a component is returned for warranty and it is determined that the warranty is denied, customer will be billed for all incurred costs.

AEROX LABOR WARRANTY

AEROX’S LIABILTY ON ANY CLAIM OF ANY KIND, INCLUDING BREACH OF CONTRACT OR WARRANTY OR FOR NEGLIGENCE OR OTHER CONDUCT, FOR ANY LOSS OR DAMAGE ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM THIS AGREEMENT, OR FROM THE PERFORMANCE OR BREACH THEROF, OR FROM THE SALE, DELIVERY, RESALE, OR REPAIR OF ANY GOODS COVERED BY OR FURNISHED UNDER THIS AGREEMENT SHALL IN NO CASE EXCEED THE PRICE ALLOCABLE TO THE WORK, GOOD, OR PART THEREOF WHICH GIVES RISE TO THE CLAIM. IN NO EVENT SHALL AEROX BE LIABLE FOR ANY FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS. THE LAWS OF SAME STATES DO NOT PERMIT CERTAIN LIMITATIONS ON WARRANTIES OR REMEDIES. IN THE EVENT SUCH A LAW APPLIES, THE FOREGOING EXCLUSION AND LIMITATIONS ARE AMENDED INSOFAR, AND ONLY INSOFAR, AS REQUIRED BY SAID LAWS.

These Terms and Conditions are accepted and approved to be held on file at AEROX.

AEROX LABOR WARRANTY

Sales

Sales@aero-xx.com

Recruiting

Apply@aero-xx.com

General Inquiries

Info@aero-xx.com

Important Emails

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